1) Service Overview

DVLotteryUS provides a service for preparing, filling out, and submitting the registration form for the U.S. Diversity Visa Lottery program during the official registration period (usually between October and November each year). The website does not represent any U.S. government entity and does not guarantee acceptance or winning; the selection is conducted randomly by the U.S. Department of State.

2) Eligibility of Use

• The user must be aware of the official program requirements (photo, personal information, and others) and is responsible for providing accurate information.
• By using this website, you acknowledge that you have the legal capacity to provide information and make payments, and you are fully responsible for the accuracy of your information.

3) Customer Responsibilities

• Providing accurate, complete, and consistent information in line with official documents (name, date of birth, marital status, photo meeting the required specifications, etc.).
• Any error, omission, or inaccuracy in the information provided by the customer is solely their responsibility.
• The service is considered completed once the confirmation number has been sent to the customer via email or WhatsApp.

4) Scope of Service

• Review of the data and its apparent validity only, without any obligation of specialized legal verification.
• Completion and submission of the application form during the official registration period.
• Sending the confirmation number and maintaining a secure internal submission record for reference if needed.

5) Payment and Billing

• The service fee is collected in advance according to the applicant’s category: Single (EGP 50), Married (EGP 150), Divorced (EGP 100).
• The customer receives a payment invoice/transaction reference as proof of purchase.
• The refund policy outlined in the Refund Policy section applies.

6) Privacy and Data Protection

We are committed to protecting the privacy of our users and their personal data. The information we collect (such as name, email address, phone number, marital status, passport details, and personal photo meeting the DV Lottery requirements) is used solely for the purpose of providing the service and communicating with you.

• Legal Basis for Processing: Performance of the contract (provision of the service), and your explicit consent when providing us with your data.
• Data Sharing: We do not share your information with any third party unless it is necessary to provide the service or required by law.
• Data Retention: We retain the data only for as long as necessary to provide the service and during the application season. We may keep a copy of confirmation records and related documents for the purposes of performance verification and support, after which secure deletion will be carried out.
• Information Security: We implement reasonable technical and organizational measures to maintain the confidentiality and integrity of your data and to limit unauthorized access.
• Your Rights: You may request access to, correction of, or deletion of your data whenever possible, through the contact channels provided on the Contact Us page.
• Cookies: We may use essential cookies to enhance performance and improve user experience. You can control cookies through your browser settings.

7) Use of the Website

• Misuse of the website is prohibited (including hacking attempts, distribution of malicious software, or submission of fraudulent information).
• We reserve the right to suspend or terminate the service in case of suspected misuse or fraud.

8) Limitation of Liability

• The service provided is solely an assistance service for application submission, and we do not provide legal advice.
• We are not responsible for any rejection resulting from changes in government rules or technical failures of systems beyond our control.
• We do not, under any circumstances, guarantee winning the lottery.

9) Amendments to the Terms

We may update these terms from time to time. Posting any changes on this page shall constitute sufficient notice. Your continued use of the website after any modifications means that you agree to the updated terms.

10) Contact

For any inquiries regarding these terms or data privacy, you can contact us through the information provided in the Contact Us section.