{"id":156,"date":"2025-09-22T14:58:15","date_gmt":"2025-09-22T14:58:15","guid":{"rendered":"https:\/\/dvlotteryus.com\/?page_id=156"},"modified":"2025-10-14T17:52:02","modified_gmt":"2025-10-14T17:52:02","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/dvlotteryus.com\/en\/refund_returns\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"156\" class=\"elementor elementor-156\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92390e6 e-flex e-con-boxed e-con e-parent\" data-id=\"92390e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddfd54c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"ddfd54c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-910703b exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-breadcrumbs\" data-id=\"910703b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/dvlotteryus.com\/en\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c50f7b e-flex e-con-boxed e-con e-parent\" data-id=\"4c50f7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4caf911 e-con-full e-flex e-con e-child\" data-id=\"4caf911\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f58667e exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"f58667e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u0635\u0641\u062d\u0629 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f<\/strong><\/p><p>We are committed to ensuring your satisfaction with our service. You are entitled to request a refund only in the following cases:<\/p><ul><li>If the official registration period has ended and we have not submitted your application.<\/li><li class=\"translation-block\">If we fail to submit the application within <strong>7 days<\/strong> from the date of service purchase.<\/li><\/ul><p>Refund Process:<\/p><ul><li class=\"translation-block\">Within Egypt: Refunds will be processed via <strong>InstaPay<\/strong> within a maximum of 2 business days.<\/li><li class=\"translation-block\">Outside Egypt: Refunds will be processed via <strong>PayPal<\/strong>, with PayPal fees deducted from the refund amount.<\/li><\/ul><p class=\"translation-block\">To initiate a refund request, please contact us via WhatsApp and provide your <strong>Invoice Number<\/strong>. We will process your request within a maximum of two (2) business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95a0a85 e-con-full e-flex e-con e-child\" data-id=\"95a0a85\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e0108d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"0e0108d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"card\">\n<div class=\"note ok\">\n<section id=\"refund\" class=\"\">\n<div class=\"card\">\n<div class=\"note warning\">Any attempt of fraud or submission of incorrect information may result in the rejection of the refund request.<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0635\u0641\u062d\u0629 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0646\u062d\u0631\u0635 \u0639\u0644\u0649 \u0631\u0636\u0627\u0626\u0643 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0629. \u064a\u062d\u0642 \u0644\u0643 \u0637\u0644\u0628 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0641\u064a \u0627\u0644\u062d\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0641\u0642\u0637: \u0625\u0630\u0627 \u0627\u0646\u062a\u0647\u062a \u0641\u062a\u0631\u0629 \u0627\u0644\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0631\u0633\u0645\u064a\u0629 \u0648\u0644\u0645 \u0646\u0642\u0645 \u0628\u062a\u0642\u062f\u064a\u0645 \u0637\u0644\u0628\u0643. \u0625\u0630\u0627 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[&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-156","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v26.1.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f<\/title>\n<meta name=\"description\" content=\"\u0635\u0641\u062d\u0629 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f\u0646\u062d\u0631\u0635 \u0639\u0644\u0649 \u0631\u0636\u0627\u0626\u0643 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0629. \u064a\u062d\u0642 \u0644\u0643 \u0637\u0644\u0628 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0641\u064a 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